33bt Privacy Policy —
Your Data, Our Responsibility

33bt collects several types of information to operate the platform. This data is used to improve your experience and meet legal obligations.

• Registration Details: Full name, email address, mobile number, date of birth, and residential address.
• Identity Verification Information (KYC): Copy of national ID card, passport, or driving license.
• Financial Information: Payment method details such as your bKash, Nagad, or Rocket number. Full card numbers are never stored.
• Gaming Activity: Bet history, win/loss records, bonus usage, and session duration.
• Device Information: IP address, browser type, operating system, and device ID.
• Cookies & Tracking Data: Site usage patterns, preferred pages, and session duration.

Collected data is used solely for defined purposes. 33bt never uses your information for anything beyond what is necessary.

• Account Management: To create, verify, and secure your account.
• Payment Processing: To process deposits and withdrawals quickly and securely.
• Customer Support: To resolve your complaints or queries promptly.
• Fraud Prevention: To detect unusual transactions or suspicious activity.
• Legal Obligation: To comply with the directives of licensing authorities and government regulatory bodies.
• Personalized Experience: To offer game recommendations and bonus deals tailored to your preferences.
• Platform Improvement: To analyze user experience and improve service quality.

33bt uses cutting-edge technology to protect your information. Our servers are hosted in internationally certified data centers with 24-hour security monitoring.

• Encryption: All data is protected with AES-256 encryption.
• Secure Connection: All data transfers are secured with TLS 1.3 protocol.
• Backup: Regular data backups are performed to prevent data loss.
• Access Control: Only authorized personnel can access specific data.
• Security Audit: Regular third-party security audits are conducted.

Data Retention Period:

33bt never sells or transfers your personal data to advertisers or unknown third parties. In certain specific circumstances, however, limited information sharing may be necessary.

• Payment Providers: Payment gateways such as bKash, Nagad, or Rocket are only provided with the information necessary to complete a transaction.
• Game Software Providers: Certain gaming data may be shared for fair game operation, but never personal identity information.
• Government Authorities: Information may be disclosed to regulatory authorities when required by legal order or statutory investigation.
• Fraud Prevention Agencies: Minimal data may be shared with specialist agencies for detecting money laundering or other criminal activity.

33bt uses cookies on its website and app to give you a smoother experience. Cookies are small data files stored on your device.

• Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
• Functional Cookies: Helps remember your language preferences and game settings.
• Analytics Cookies: To understand which pages are used most — fully anonymized data.

Cookies can be managed at any time through your browser settings. However, disabling essential cookies may limit certain platform features.

Every 33bt member has certain fundamental rights regarding their personal data. We respect these rights and are ready to assist with any related request.

• Right to Access: You have the right to know what data we hold about you.
• Right to Rectification: You may request that any incorrect or outdated information be updated.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Object to Processing: You may object to your data being used for marketing or profiling purposes.
• Right to Data Portability: You can request a copy of your data exported in a standard format.
• Right to Withdraw Consent: Any consent given for optional activities can be withdrawn at any time.

33bt strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect or process any data belonging to minors.

Age verification is mandatory at registration, and date of birth is confirmed during the KYC process. If we discover that a minor has created an account, that account will be immediately closed and all collected data will be deleted.

33bt reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notification will be displayed upon logging into the platform.
• The "Last Updated" date at the top of the page will be revised.

Updated policies take effect 30 days after publication. If you have any objections during this period, please contact our support team. Continued use of the platform after the changes take effect will be considered acceptance of the updated policy.